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Help

Answers to the questions people ask about visiting, booking, the shop, membership and refunds. If yours is not here, write to us and a person will answer.

Visiting The 7 Space

Where are you, and when are you open?

We are at 7 Warren Street in downtown Newark, New Jersey. We are open Tuesday to Friday, 11 am to 7 pm, and Saturday, 12 to 4 pm. Wellness sessions are by appointment. The Contact page has our address, phone and hours.

Is there parking?

Yes, there is parking near the gallery. The details come in your booking confirmation email.

I have accessibility needs for a visit. What should I do?

Tell us before you come, including any mobility, seating or communication needs, and we will try to arrange what you need. Write to [email protected] or use the Contact page. Our accessibility statement also explains how to report a problem with the website.

Booking events, sessions and retreats

How do I sign up for an event or workshop?

Choose a date on the Events calendar and follow the booking steps. A confirmation email arrives once your spot is booked. Groups are kept small, so dates can fill. When the calendar is empty, join the newsletter to hear about new dates first.

How do I book a wellness session?

On the Wellness page, choose a service and a time. Your confirmation arrives by email. No experience is needed, and beginners are welcome.

How do I plan a retreat?

Retreats run a half day, a full day or a weekend, with yoga, guided meditation, sound healing, mindful movement and meals from local businesses. Start on the Retreats page. Current prices are on the Wellness page.

Can I book a private workshop or rent the space?

Yes. For a private workshop or a team retreat, write to [email protected]. To rent the gallery for your own event, fill in the Venue Rental inquiry with your dates, hours and guest count, and we will send you an estimate.

The shop and gift cards

Can I buy the art I see in the gallery?

Yes. Available works are in the shop, with their prices. Art and goods are final sale unless a piece arrives damaged, differs clearly from its description, or we made an error. In those cases, contact us within 7 days of delivery for a full refund or an exchange.

How do gift cards work?

Choose an amount on the Gift Card page. The card is delivered by email with instructions for using it, and it can be used across the gallery, wellness sessions and events.

Cancellations and refunds

I need to cancel a class or workshop. Can I get a refund?

It depends on how much notice you give. More than 7 days before the start: a full refund or credit. 3 to 7 days before: a 50% refund or full credit. Less than 3 days before: no refund, though we may offer credit. Once the class has begun: no refund or credit. Event tickets follow the same windows. The full rules are in our Refunds and Returns Policy.

How late can I cancel a wellness session?

Cancel at least 24 hours ahead. A late cancellation or a missed session is charged the full session fee. If a session did not go well, tell the practitioner right away so we can work it out. See the Refunds and Returns Policy.

What happens if you cancel?

If we cancel a class or workshop, you choose a full refund or full credit toward another one. If we cancel any other session, event or order and cannot reschedule, you receive a refund for the part you did not receive.

How do I ask for a refund?

Email [email protected] with your order number and the reason, call us during business hours, or ask in person at the gallery. Approved refunds go back to the card or account you paid with. How long that takes depends on your bank or card issuer. If an emergency got in the way, tell us; we will talk it through.

Membership

What are the membership circles?

Membership has three circles. Explorer is free and is where everyone starts. Special Guest is a monthly membership with member pricing and priority booking. Sanctuary is by application. Each circle includes everything in the one before it. The Membership page lists what each one includes.

How do I cancel a membership?

You can cancel a monthly membership at any time. Cancel before your next billing date to avoid the next charge. Annual memberships cannot be refunded once 30 days have passed since purchase. See the Refunds and Returns Policy.

Your account

How do I sign in to see my bookings and orders?

Go to My account. Sign in with your password, or choose to get a sign-in link by email. Use the email you booked or ordered with. The link works once, for 20 minutes.

Artists and practitioners

How do I submit my art for an exhibition?

Use the art submission form. It names the exhibition we are preparing and its deadline, and asks for images of available work and the size of each piece.

I am a wellness practitioner. Can I practice here?

Yes. The Become a Practitioner page explains what we offer and what we ask, including a current certification or license and liability insurance, and has the application.

Email and text messages

How do I stop texts or emails from you?

Reply STOP to any text from us to stop texts, or HELP for help. To stop emails, use the unsubscribe link at the bottom of any email. The Contact page describes what we send and how often.

Still need help?

Write to us at [email protected]. You can also call (973) 718-7674, Tuesday to Friday 11 am to 7 pm and Saturday 12 to 4 pm.

Go to Contact

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